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Privacy & Security

Q789 Privacy Policy – Your Data Is Safe With Us

Our goal is to be fully transparent about how your personal data is collected, stored, and used when you use q789.

Last Updated: January 2026

How We Protect Your Privacy

The core pillars of q789's privacy policy — keeping your information protected at all times

SSL Encryption Protection
All your data is transmitted using 256-bit SSL encryption. From login to payment, your data is fully protected at every step.
Your Data Is Never Sold to Third Parties
Your name, address, and financial details are never sold or shared with advertisers or third parties. Your data is used solely to provide our services.
Full User Control
You can view, update, or request deletion of your stored data at any time. You have full control over your personal information.
Secure Data Storage
All your data is stored on secured servers, with regular security audits and updates to ensure ongoing protection.
Transparent Cookie Policy
We are fully transparent about which cookies we use and why. Your consent is obtained for all cookies except those that are strictly necessary.
Immediate Notification of Policy Changes
You will be notified in advance by email or platform notification of any significant changes to this Privacy Policy.
Table of Contents

01Introduction & Scope

Welcome to q789. This Privacy Policy explains what personal information we collect, why we collect it, and how we protect it when you use our website (q789.click), mobile app, or any of our other services.

By using q789, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

This Privacy Policy is part of our Terms & Conditionsforms part of and both documents together constitute the agreement between you and q789. This policy applies to all our services — including Sports Betting, Live Casino, Lottery, Jackpot, and any other gaming services.

This policy was originally prepared in Bengali. In the event of any discrepancy in interpretation, the English version shall be considered authoritative.

02What Data We Collect

Q789 collects various types of data needed to deliver a better experience. Everything we collect is detailed in the list below.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account communications and security notifications
Financial Information Bank account and mobile banking numbers Deposit & Withdrawal Processing
Transaction Information Bet history, winnings, and transaction logs Account Management & Fraud Prevention
Technical Information IP address, device type, browser information Security Verification & Service Improvement
Usage Data Page visits, session duration, click patterns Improving User Experience

We collect only the data necessary to provide our services. No irrelevant or excessive information is collected.

03How We Collect Data

Q789 collects your information through several methods. We are fully transparent about each of these practices.

  • Provided directly by you: Information you provide directly during registration, KYC verification, or when contacting support.
  • Automatic Collection: When you browse q789, your IP address, device information, and session data are collected via cookies and tracking technologies.
  • From third parties: Relevant information may be collected from payment gateways or identity verification services.
  • Social Login: If you sign in via social login, only the data you have authorized will be collected.
Automatically collected technical data is never used to identify you directly — it is used solely to ensure platform security and functionality.

04Purpose of Data Use

Q789 uses your personal data only for specific, legitimate purposes. No information is used for unrelated reasons.

  • Creating and managing your account and ensuring its security.
  • Processing deposits, withdrawals, and other financial transactions.
  • Meeting KYC and age verification legal requirements.
  • Preventing fraud, money laundering, and other illegal activities.
  • Providing customer support and resolving complaints.
  • Delivering promotional offers and personalized benefits (with your consent).
  • Analyzing and improving platform performance.
  • Generating reports required by regulatory authorities.

You can opt out of marketing communications at any time. However, essential service-related communications will continue.

05Data Sharing Policy

Q789 does not sell your personal information to any third parties. However, certain information may be shared in the limited circumstances outlined below.

  • Payment Processors: Necessary financial information is shared with mobile banking and payment gateway providers to process transactions.
  • Identity Verification Service: Only the minimum necessary information is shared with approved identity verification agencies as part of the KYC process.
  • Legal Obligation: q789 is legally required to share information in response to court orders or valid requests from regulatory authorities.
  • Fraud Prevention: Fraud-related information may be shared with authorized partner organizations to maintain overall security.
Your personal data is not shared with any third party for reasons other than those listed above. Sharing data for advertising purposes is strictly prohibited under q789's policy.

06Cookies & Tracking Technologies

Q789's website and app use cookies and similar tracking technologies to make your browsing experience smoother and more convenient.

Cookie Type Purpose Consent Required?
Essential Cookies Login sessions, security, and core platform operations No (Automatic)
Performance Cookies Page load times, error tracking, service analytics Yes
Functionality Cookies Saving language preferences and user settings Yes
Marketing Cookies Showing relevant offers and retargeting Yes

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

07Data Retention Period

Q789 does not retain your data longer than necessary. Specific retention periods are defined for each type of information.

  • Account data: for the duration of the active account and up to 5 years after closure.
  • Financial transaction records: up to 7 years as required by law.
  • KYC documents: up to 5 years from the date of verification, or as required by law.
  • Support chat logs: up to 2 years after the issue is resolved.
  • Technical logs and IP data: up to 12 months.

After the specified retention period expires, data is securely deleted or irreversibly anonymized.

08Your Rights

As a q789 user, you have a number of important rights regarding your personal data. You can contact us at any time to exercise these rights.

Right to Access Data
You can find out at any time what data we hold about you and how it is being used.
Right to Rectification
If any of your stored data is incorrect or incomplete, you may request that it be corrected.
Right to Erasure
You may request deletion of your data unless we are required to retain it by law.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your data be restricted.
Right to Data Portability
You can request a copy of your data in a machine-readable format.

To exercise any of these rights support@q789.clickEmail us at. We typically respond within 30 days.

09Minor Protection

Q789 strictly prohibits providing services to anyone under 18 years of age. We do not knowingly collect personal data from minors.

  • Age verification is carried out at the time of registration.
  • If a minor is found to have created an account, that account will be closed immediately.
  • Any data collected from a minor will be deleted immediately upon discovery.
  • If parents have any concerns, they can reach us at support@q789.click.
We take the protection of minors seriously. By using q789, you confirm that you are at least 18 years of age.

10Policy Updates & Contact

Q789 may update this Privacy Policy from time to time. If any significant changes are made, you will be notified by email or platform notification at least 14 days in advance.

Continuing to use q789 after any changes takes effect means you accept the updated policy. Please read any policy update notifications carefully when you receive them.

For any questions or concerns about this Privacy Policy, please contact us:

  • Email: support@q789.click
  • Live Chat: Click the chat button at the bottom right of the platform
  • Operating Hours: 7 days a week, 24 hours a day
The latest version of this Privacy Policy is always available at q789.click/privacy-policy.
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Your Data Is Safe — Join Now

Your privacy is our top priority at q789. Join our secure platform and enjoy a worry-free experience.

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